Nepheir

Finding out you need a need a kidney transplant is daunting but the search for one shouldn't be.

Background

In the U.S., 1 in 7 adults live with chronic kidney disease (CKD). In 2023 alone, 46,000 kidney transplants were performed. Sadly, more than 104,000 people are on the national waitlist, and many do not receive a transplant in time due to limited access to information regarding transplant programs.

Timeline

Tools

Role

Goals

1

Incorporate essential questions commonly asked to patients that are neither intrusive nor vague into the user experience.

The process of getting listed involves being asked the same series of questions to the prospective transplant rescipient. A way to effectively incorporate this aspect of the process will be one of 3 key points of focus.

2

Effectively present extensive and complex information in a user-friendly manner.

The integration of these advanced technologies is reshaping how we approach design, offering new possibilities and challenges.

3

Create a seamless user interface that enhances the overall process.

I wanted to create a UI that both enhances and simplifies the process of Multi-Listing.

User Research

After interviewing 20 people ages 40+, 10 were in the beginning stages of applying for transplant programs, 6 had already been transplanted, and 4 were looking to multi-list for a faster result.

User Persona 1: Sarah Thompson

Age/gender

49/female

Location

Austin, Texas

Occupation

High School Teacher

Family status

Married, 2 children

Background

Sarah is a dedicated high school English teacher who has been on dialysis for the past two years. She lives with her husband and two teenage children. Sarah has a busy lifestyle but has had to cut back on activities due to her health. She’s tech-savvy and frequently uses apps to manage her day-to-day tasks.

goals

Motivations

Pain points

User Persona 1: Sarah Thompson

Age/gender

49/female

Location

Austin, Texas

Occupation

High School Teacher

Family status

Married, 2 children

Background

Sarah is a dedicated high school English teacher who has been on dialysis for the past two years. She lives with her husband and two teenage children. Sarah has a busy lifestyle but has had to cut back on activities due to her health. She’s tech-savvy and frequently uses apps to manage her day-to-day tasks.

goals

Motivations

Pain points

User Persona 2: John Miller

Age/gender

60/male

Location

Columbus,

Ohio

Occupation

Retired Engineer

Family status

Divorced, 3 grand children

Background

John is a retired civil engineer who has been managing his kidney disease for several years. He lives alone and has a supportive circle of friends and family. John enjoys spending his free time reading and working on small engineering projects. He’s not very familiar with modern technology but is willing to learn.

goals

Motivations

Pain points

User Persona 2: John Miller

Age/gender

60/male

Location

Columbus,

Ohio

Occupation

Retired Engineer

Family status

Divorced, 3 grand children

Background

John is a retired civil engineer who has been managing his kidney disease for several years. He lives alone and has a supportive circle of friends and family. John enjoys spending his free time reading and working on small engineering projects. He’s not very familiar with modern technology but is willing to learn.

goals

Motivations

Pain points

The demographic most frequently affected by kidney disease includes individuals aged 50 and above, with few outliers.

Nepheir

Finding out you need a need a kidney transplant is daunting but the search for one shouldn't be.

I met Varun through Reddit, and we began working on this platform together, inspired by the journey of his father.

Background

In the U.S., 1 in 7 adults live with chronic kidney disease (CKD). In 2023 alone, 46,000 kidney transplants were performed. Sadly, more than 104,000 people are on the national waitlist, and many do not receive a transplant in time due to limited access to information regarding transplant programs.

Timeline: April 2024 - July 2024

Tools: Figma / Maze / Discord

Role: UX & UI Designer

Goals

1

Incorporate essential, commonly asked patient questions into the user experience that are neither intrusive nor vague.

The listing process requires prospective transplant recipients to answer the same series of questions. Thoughtfully integrating this step into the user experience will be one of three key focus areas.

2

Effectively present extensive and complex information in a user-friendly manner.

The integration of these advanced technologies is reshaping how we approach design, offering new possibilities and challenges.

3

Create a seamless user interface that enhances the overall process.

I wanted to create a UI that both enhances and simplifies the process of Multi-Listing.

User

Personas

The demographic most frequently affected by kidney disease includes individuals aged 50 and above, with few outliers.

After interviewing 20 people ages 40+, 10 were in the beginning stages of applying for transplant programs, 6 had already been transplanted, and 4 were looking to multi-list for a faster result.

User Persona 1: Sarah Thompson

Age/gender

49/female

Location

Austin, Texas

Occupation

High School Teacher

Family status

Married, 2 children

Background

Sarah is a dedicated high school English teacher who has been on dialysis for the past two years. She lives with her husband and two teenage children. Sarah has a busy lifestyle but has had to cut back on activities due to her health. She’s tech-savvy and frequently uses apps to manage her day-to-day tasks.

Goals

Motivations

Pain points

User Persona 2: John Miller

Age/gender

60/male

Location

Columbus,

Ohio

Occupation

Retired Engineer

Family status

Divorced, 3 grand children

Background

John is a retired civil engineer who has been managing his kidney disease for several years. He lives alone and has a supportive circle of friends and family. John enjoys spending his free time reading and working on small engineering projects. He’s not very familiar with modern technology but is willing to learn.

Goals

Motivations

Pain points

User

Research

After interviewing 20 people ages 40+, 10 were in the beginning stages of applying for transplant programs, 6 had already been transplanted, and 4 were looking to multi-list for a faster result.

The demographic most frequently affected by kidney disease includes individuals aged 50 and above, with few outliers.

User Persona 1: Sarah Thompson

Age/gender

49/female

Location

Austin, Texas

Occupation

High School Teacher

Family status

Married, 2 children

Background

Sarah is a dedicated high school English teacher who has been on dialysis for the past two years. She lives with her husband and two teenage children. Sarah has a busy lifestyle but has had to cut back on activities due to her health. She’s tech-savvy and frequently uses apps to manage her day-to-day tasks.

goals

Motivations

Pain points

User Persona 1: Sarah Thompson

Age/gender

49/female

Location

Austin, Texas

Occupation

High School Teacher

Family status

Married, 2 children

Background

Sarah is a dedicated high school English teacher who has been on dialysis for the past two years. She lives with her husband and two teenage children. Sarah has a busy lifestyle but has had to cut back on activities due to her health. She’s tech-savvy and frequently uses apps to manage her day-to-day tasks.

goals

Motivations

Pain points

User Persona 2: John Miller

Age/gender

60/male

Location

Columbus,

Ohio

Occupation

Retired Engineer

Family status

Divorced, 3 grand children

Background

John is a retired civil engineer who has been managing his kidney disease for several years. He lives alone and has a supportive circle of friends and family. John enjoys spending his free time reading and working on small engineering projects. He’s not very familiar with modern technology but is willing to learn.

goals

Motivations

Pain points

User Persona 2: John Miller

Age/gender

60/male

Location

Columbus,

Ohio

Occupation

Retired Engineer

Family status

Divorced, 3 grand children

Background

John is a retired civil engineer who has been managing his kidney disease for several years. He lives alone and has a supportive circle of friends and family. John enjoys spending his free time reading and working on small engineering projects. He’s not very familiar with modern technology but is willing to learn.

goals

Motivations

Pain points

Competitive Analysis

The only other platform specializing in this area is TransplantCoach,

an online paid service that helps prospective transplant patients connect to programs in regions with shorter wait times. One strength of TransplantCoach is its organization of hospitals based on wait times and the likelihood of receiving an organ based on a patient's blood type. However, this can also be a major shortcoming as it may limit users' interest in multi-listing. In terms of UX, TransplantCoach falls short in effectively showcasing information and providing a seamless user experience.

Ideation

When designing the process of how the app would flow and mapping out the user journey, various avenues were explored in designing some of the processes that would incorporate the various aspects of the multi-listing process as well as many essential functions that would be necessary in the app.x

Ideation

When designing the process of how the app would flow and mapping out the user journey, various avenues were explored in designing some of the processes that would incorporate the various aspects of the multi-listing process as well as many essential functions that would be necessary in the app.

Ideation

When designing the process of how the app would flow and mapping out the user journey, various avenues were explored in designing some of the processes that would incorporate the various aspects of the multi-listing process as well as many essential functions that would be necessary in the app.

Conclusion

Our design decisions for Nepheir were shaped by a team member’s personal experiences and the challenges faced by transplant recipients. We prioritized user-centric design with seamless interaction and clear navigation to simplify complex medical information.


This was my first end-to-end UX project, giving me a strong grasp of MVP development. Although healthcare isn’t my primary field, the experience boosted my confidence and prepared me to take on future case studies independently.


Working with Varun was a highlight—we stayed on schedule and completed the project in ten weeks.

If I could start over, I’d build the MVP earlier to allow for user testing by week three, giving us more time to refine the design.

Final Design

Final Design

The Evolution of Frames

The Evolution of Frames

AB / User Testing

AB / User Testing

AB / User Testing

AB / User Testing

Final Design

Final Design

Conclusion

Our design decisions for Nepheir were shaped by a team member’s personal experiences and the challenges faced by transplant recipients. We prioritized user-centric design with seamless interaction and clear navigation to simplify complex medical information.

This was my first end-to-end UX project, giving me a strong grasp of MVP development. Although healthcare isn’t my primary field, the experience boosted my confidence and prepared me to take on future case studies independently.

Working with Varun was a highlight—we stayed on schedule and completed the project in ten weeks.

If I could start over, I’d build the MVP earlier to allow for user testing by week three, giving us more time to refine the design.

Results

1

We tested a persistent map window which provided users with a glance at their location but found frequent misclicks. Instead, we replaced it with a button that opens the map when needed.

2

Based on feedback from 20 participants, 65% of users want a confirmation message to appear after clicking “re-submit”.

3

Based on feedback from 20 participants, 70% of users want the light blue filters to be displayed under the search bar on the map screen (top of the right screen).

Conclusion

Our design decisions for Nepheir were shaped by a team member’s personal experiences and the challenges faced by transplant recipients. We prioritized user-centric design with seamless interaction and clear navigation to simplify complex medical information.

This was my first end-to-end UX project, giving me a strong grasp of MVP development. Although healthcare isn’t my primary field, the experience boosted my confidence and prepared me to take on future case studies independently.

Working with Varun was a highlight—we stayed on schedule and completed the project in ten weeks.

If I could start over, I’d build the MVP earlier to allow for user testing by week three, giving us more time to refine the design.

Case Studies

Case Studies

Case Studies

Case Studies